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STACKCOOLER.com

Shipping Policy

Stackcooler products are sold and shipped by Girard, Inc. This policy explains where we ship, what it costs, and when to expect your order.

Where we ship

We currently ship to addresses in the United States only. We are not able to ship internationally at this time.

Shipping cost

Shipping is free on all orders to US addresses. Orders ship by standard ground service. Price includes any applicable sales tax.

Processing and delivery time

  • Orders are typically processed within 1–3 business days.
  • Standard delivery usually takes 3–10 business days after shipment, depending on your location.
  • Delivery times are estimates, not guarantees. Carrier delays, weather, and holidays can add time.

Tracking

When your order ships, we will email tracking information to the address used at checkout.

Address accuracy

Please double-check your shipping address. If a package is returned to us because of an incorrect or incomplete address, we may charge the cost of reshipping.

Damaged or lost packages

If your order arrives damaged or does not arrive, email info@stackcooler.com within 7 days of the delivery date (or expected delivery date) with your order number and, for damage, photos of the package and product. We will work with you and the carrier to make it right.

Contact

Questions about shipping? Email info@stackcooler.com.

Last updated: October 15, 2026.